WHAT MY CLIENTS SAY
We just bought our first house in November with Lilian's professional help. Lilian has been super helpful in every step of the way. She took the initiative to book tours for us and provided information about the houses when we visited them - not only the info published online but also from her communication with the listing agent, which proved to be utterly helpful in our case. She is super patient in explaining the buying process to us in detail, so that we as first-time home buyers were well informed about where we were in the process. She also pays great attention to the detail, finding the errors in one of the documents we needed to sign and had the listing agent correct it. More importantly, she responded to our questions really fast with informative answers. We tried booking the tour for our dream house multiple times through different agents, and it was thanks to Lilian's constant follow-ups that we were able to visit our dream house. Moreover, she provided us important information about the situation that really helped us give an offer. She took notes of every communication we had and followed up with everything we asked until it was done. Even after the closure, she was still following up with me on one of the issues we previously talked about. And now, we are siting in the dining room of our dream house, thinking about how amazing it is to be able to get it in less than 2 months, and it all thanks to Lilian! I have no hesitation recommending Lilian to anyone I know who is looking to buy a house, and I really appreciate her professionalism, attention to detail, timely response, and patience.
— Jill Chen
